Termini e condizioni del servizio

TERMS AND CONDITIONS

of sales for the consumer | Ecommerce: www.zerotwentyfour.com

Table of Contents

  1. Definitions
  2. Foreword
  3. Registration on the Website
  4. Procedure for issuing orders and concluding the Sales Contract
  5. Rejection, cancellation and modification of the Consumer's order
  6. Availability of Items
  7. Prices
  8. Payment
  9. Delivery times and methods
  10. Limitations of Liability
  11. Obligations of the User
  12. Right of withdrawal
  13. Guarantees
  14. Contract Termination and Express Termination Clause
  15. Intellectual Property Rights
  16. Privacy
  17. How to store the Contract of Sale
  18. Contacts
  19. Jurisdiction Court
  20. Final Clauses


  1. Definitions
  1. 1  Whenever used in these terms and conditions in capital letters, the following words shall have the following meanings:
  • 1.1.1 "Consumer Code": Legislative Decree no. 206/2005 and subsequent amendments;1"Consumer" or "Consumers": the User over the age of 18 (eighteen) who expressly declares himself a consumer pursuant to art. 3 par. 1, lett. a) of Legislative Decree 206/2006 and subsequent amendments and additions and who makes the purchase for purposes not related to their commercial, artisanal, entrepreneurial and/or professional activity;
  • 1.1.3 "Contract of Sale": the contract for the sale of the items concluded on the Website between Effepuntoeffe and the Consumer;
  • 1.1.4 "Cookie Policy": the extended information on the use of cookies on the Website, available here;
  • 1.1.5 "Effepuntoeffe": the company Effepuntoeffe S.r.l. (P.IVA / C.F.: 04720440165) with registered office in 24122 – Bergamo (BG), Via Daniele Piccinini, n. 2, in the person of its pro tempore legal representative;
  • 1.1.6 "GDPR": Regulation (EU) 2016/679 as amended;
  • 1.1.7 "Intellectual Property": the name "EFFEPUNTOEFFE" and the trademark "ZEROTWENTYFOUR" (and any graphic variant thereof), as well as any other distinctive sign used on the Website, as well as the software underlying the Website, as well as the design of the pages, their elements and the texts of the Website;
  • 1.1.8 "Item" or "Items": the products sold on the online e-commerce hosted by the Website;
  • 1.1.9 "Parties": Effepuntoeffe and the Consumer who has entered into a Contract of Sale with Effepuntoeffe, jointly;
  • 1.1.10 "Privacy Policy": the information on the processing of personal data on the Website, available here;
  • 1.1.11 "Processor" means the payment processor in charge of executing the Consumer’s credit card transaction, i.e. Shopify Commerce Italy S.r.l.;
  • 1.1.12 "T&C – Consumer": these terms and conditions of sale of the Site that govern the terms and conditions of sale in business-to-consumer relationships;
  • 1.1.13 "T&C – Use of the Site": the terms and conditions of use of the Site that govern the terms and conditions of navigation on the Site and the use of the services it offers, available here;
  • 1.1.14 "Termination Date": the day on which the Contract of Sale is terminated due to the impossibility of delivery due to the User's fault, pursuant to art. 9.11 of the T&C – Consumer;
  • 1.1.15 "User" or "Users": any user who browses the Site.
  • 1.1.16 "Webite": the website linked to the domain name "www.zerotwentyfour.com";

  2. Foreword

    1. The Website is the property of Effepuntoeffe and is dedicated to the presentation of Effepuntoeffe and the sale of Items.
    2. These T&Cs – Consumer govern the ways in which Effepuntoeffe grants Consumers the exclusive right to purchase the Items on the Website.
    3. In addition to these T&Cs – Consumers, the T&Cs – Use of the Site are published on the Website.
    4. The purchase of Items through the Website is subject to acceptance of these T&Cs – Consumer, the T&Cs – Use of the Site, the Privacy Policy and the Cookie Policy. Acceptance is considered completed with the consultation of the Website by the User and/or with the purchase of one or more Items on the Website. If the User does not intend to accept these T&Cs, the T&Cs – Use of the Site, the Privacy Policy and the Cookie Policy, it is sufficient that he/she refrains from browsing the Website and/or using the online sales service of the Items contained therein.


3. Registration on the Website

    1. The Consumer may finalise purchases on the Website either by registering or without registration. What is required to proceed with the purchase is the provision of the purchaser's billing information (i.e. first name, last name, shipping address, telephone number and an active and valid e-mail address) accepting these T&Cs - Consumer and stating that they have read the Privacy Policy. Failure to accept the T&Cs - Consumer and/or the Privacy Policy will result in the inability to make purchases on the Website.
    2. Registration on the Site is free of charge. To register, the Consumer must click on "register" (or similar wording/icon), fill in the appropriate registration form by entering his or her name, surname, e-mail address and valid telephone number (and any other information requested therein), enter a password and accept the Privacy Policy by clicking on the appropriate box and, finally, click on "Register". The completion of the registration will be communicated to the Consumer by e-mail.
    3. The credentials for accessing one's account (such as user name and password) shall only be used by the Consumer and may not be transferred, not even temporarily, to third parties (the Consumer shall be liable for misuse of his account on the Site). The Consumer undertakes to keep the registration data secret and to promptly notify Effepuntoeffe of any suspicion of misuse and/or disclosure.
    4. The Consumer guarantees that the personal information provided at the time of registration is true and complete. The Consumer undertakes to indemnify Effepuntoeffe from any obligation, from compensation for damages and/or penalties deriving from the Consumer's violation of the rules governing the registration of the Website.


4. Procedure for issuing orders and concluding the Sales Contract

    1. The Sales Contract is concluded exclusively online through the Consumer's access to the Website where, following the procedures indicated, he/she will formalize the purchase proposal of the selected Item(s) of interest. It is reiterated that the formalization of the purchase takes place only upon acceptance of these T&Cs.
    2. The issuance of a purchase order is possible by selecting one or more Items of interest on the Website, followed by clicking on "add to cart". To make the payment, the Consumer must click on the button indicating "purchase" (or similar wording/icon) on the Site where the summary of the order will appear, including the price, shipping costs and any additional charges. If the Consumer proceeds with the check-out, he/she must:
      1. provide the data necessary to process the order (i.e. name, surname, shipping address, telephone number and e-mail address valid and working), unless you proceed with the order having already logged in to your personal account or do so at this stage, by clicking on "Click here to access";
      2. select the payment method from those available;
      3. accept these T&Cs – Consumer and the Privacy Policy by selecting the appropriate boxes;
      4. click on "proceed to checkout".
    3. Without prejudice to the provisions of 2.2. above, during the order issuance procedure, the Consumer may request to receive the invoice relating to the Item(s) purchased by checking the appropriate box. In this case, the Consumer must provide the additional data requested (i.e. company name, VAT number and tax code).
    4. The Sales Contract is concluded following the exact completion by the Consumer of the order form, the execution of the payment and the subsequent sending to the Consumer by Effepuntoeffe of the order confirmation and payment form by e-mail, with the summary of the order with indication of the identification number of the order and of the orderer, the identification code of the Item or Items purchased, price, payment method, delivery address, shipping costs and any additional charges, delivery times, any promotional code used, existence of the right of withdrawal.


5. Rejection, cancellation and modification of the Consumer's order

5.1 Effepuntoeffe reserves the right to refuse any Consumer orders for any reason.

5.2 Effepuntoeffe also reserves the right to cancel any purchases (an order already accepted by the Website) in the presence, among others, of the following conditions, without being held responsible for any damages and/or costs (in this case the Sales Contract shall be considered interrupted by mutual consent):

5.2.1 the Item is not available;

5.2.2 the billing data transmitted by the Consumer is incorrect or unverifiable;

5.2.3 between Effepuntoeffe and the Consumer there is no dispute of any kind at the time of the order;

5.2.4 The order is marked by security systems as an "unusual order" or as an "order susceptible to fraud". In the event of suspected fraud, before proceeding with the cancellation of the order, Effepuntoeffe reserves the right to verify the Consumer's bank details and/or identity. If requested for this purpose, the Consumer undertakes to provide the data requested by Effepuntoeffe to carry out the checks and, in the event of non-compliance by the Consumer, Effepuntoeffe reserves the right to cancel the order subject to an anti-fraud check;

5.2.5 Effepuntoeffe has reason to believe that the Consumer has not reached the age of 18 (eighteen);

5.2.6 Effepuntoeffe has reasonable grounds to believe that the order was placed by a retailer or other professional buyer and therefore in violation of the provisions of point 2.2 above. of these T&Cs;

5.2.7 the Item has been incorrectly priced;

5.2.8 Effepuntoeffe cannot proceed with the delivery to the address indicated.

5.3 It is not possible to cancel or make changes to the order once it has been placed. The Company reserves the right to evaluate whether to accept any requests for cancellation or modification of the order received before the shipment of the Items to the Consumer and, in any case, within 12 (twelve) hours from the conclusion of the Sales Contract pursuant to art. 4.4. Requests for cancellation or modification of the Consumer's order must be forwarded to Effepuntoeffe's customer service via e-mail at info@effepuntoeffe.com, indicating the order number and the date of submission. Effepuntoeffe's customer service will contact the User with the feasibility of the cancellation or modification requested.

5.4 The Company reserves the right to postpone shipment if the order is unable to be shipped in a single shipment. Orders placed separately will be shipped separately.

6. Availability of Items

  1. In the event of unavailability of the Item ordered, the Consumer will be promptly informed via e-mail and the purchase order will be cancelled. If the payment has already been made, Effepuntoeffe refund the total amount paid by the Consumer – consisting of the purchase price, shipping costs and any other additional costs – within 14 (fourteen) days from the day following the conclusion of the Contract pursuant to of the previous art. 4.4. The amount of the refund will be communicated via email and credited using the same payment methods used by the Consumer for the purchase. Any delays in crediting may depend on the bank, the type of credit card or the payment solution used. In any case, the value date of the recharged amount will be the same as the charge.
  2. Should an order concern a quantity of Items not available in stock, Effepuntoeffe, by e-mail or telephone, will inform the Consumer if the Item is no longer available or, alternatively, what are the waiting times to obtain the chosen Item, asking if he/she intends to confirm the order or is willing to receive only what is available; in the latter case the Consumer will be charged only the amount relating to the Items that you will receive or refunded if payment has already been made.


7. Prices

    1. All the sale prices of the Items are expressed in euros (€) and constitute an offer to the public pursuant to art. 1336 of the Italian Civil Code.
    2. The prices of the Items indicated on the Website include standard packaging costs, VAT (where applicable) and any indirect taxes (where applicable) but do not include shipping costs, which are calculated before confirmation of the order sent by the Consumer and which the Consumer undertakes to pay to Effepuntoeffe in addition to the price indicated on the Website.
    3. Depending on the country to which the Items are to be delivered, the Website will indicate, during the order creation process, the shipping costs that the Consumer undertakes to pay in addition to the price of the Items ordered.
    4. The prices of the Items may vary, it being understood that the price charged to the Consumer will be the one published on the Item sheet at the time the order is placed, without any consideration of subsequent price increases or decreases. In the event that Effepuntoeffe finds an error in the price of an Item, Effepuntoeffe will give the Client the opportunity to reconfirm the purchase of the products at the correct price or to cancel it.


8. Payment

    1. Payment of the price of the Items may only be made by credit card.
    2. Payment by credit card is managed through the operator Shopify Commerce Italy S.r.l. The Consumer can use credit or debit cards from the VISA, Mastercard and America Express circuits. Effepuntoeffe does not charge additional fees for payments made by credit card. However, the bank may charge a fee depending on the card and the bank itself. In the case of payment by credit card, at the same time as the conclusion of the online transaction, the Processor will charge the amount of the actual amount relating to the purchase to the Consumer's credit card. In the event that the cancellation of the order is requested by the Consumer or Effepuntoeffe (non-acceptance of the order), Effepuntoeffe will proceed to return the amount to the credit card used in the purchase flow. The timing of the return of the committed amount depends exclusively on the Processor. Once the cancellation of the order has been requested, under no circumstances can Effepuntoeffe be held liable for any damages, direct or indirect, caused by the delay in the Processor's failure to return the amount committed. Effepuntoeffe is not responsible for any fraudulent and illicit use that may be made by third parties of credit cards at the time of payment for the products purchased. At no time during the purchase process is Effepuntoeffe able to know the purchaser's credit card number, which is transmitted directly to the Processor via a secure connection. Payment by credit card is subject to the following conditions: (i) the holder of the order must be the holder of the credit card; (ii) the products will be shipped to the address indicated by the order holder. Effepuntoeffe reserves the right to request additional information or the forwarding of documentation proving ownership of the credit card used by the Consumer. In the absence of such documentation, Effepuntoeffe reserves the right to refuse the order;


9 .Delivery times and methods

    1. Through its own contracted courier, Effepuntoeffe deliver the Items to the address indicated when placing the order within 72 (seventy-two) working hours on the Italian territory and between 2 (two) - 7 (seven) working days outside Italy but within the Europea Union, as indicated in the summary table available here. Any possible changes in the timetable will be communicated via email to the Consumer and in any case, at the latest, within 30 (thirty) days from the day following the conclusion of the Sales Contract pursuant to art. 4.4.
    2. Each shipment is accompanied by an envelope containing the transport document, as well as the receipt in case the Consumer has requested it. A second shipment, for any reason, of one or more of the above documents will be arranged within 5 (five) days of the request.
    3. Shipped Items are stored in their own cardboard case and placed inside a bubble wrap envelope for added protection.
    4. The Client is required to verify, upon receipt, the conformity of the Item delivered to him/her in relation to the order placed and, in particular, to verify that:
      1. the number of packages (number of packages) indicated on the carrier's letter corresponds to the number of packages actually delivered;
      2. the package is intact, not damaged or wet and in any case complies with the characteristics standard indicated in art. 9.3.
    5. In the event of a positive verification of what is detailed in art. 9.4, the Consumer must sign the delivery note. The Consumer acknowledges that by signing the delivery note the delivery is considered completed and will not be able to raise any objection regarding what has been verified pursuant to art. 9.4.
    6. In the event of a negative verification of what is detailed in art. 9.4, the Consumer shall not accept the Items and raise the dispute directly with the carrier.
    7. Under no circumstances will shipments be made to P.O. Boxes, Mail Boxes and the like.
    8. Effepuntoeffe ships only in Italy and within the European Union. Consumers residing in countries where it is not possible to ship will not be able to place orders on the Website.
    9. At the time of delivery, we invite the Consumer to be present at the delivery address of the order and not to authorize unattended deliveries of the Items as neither Effepuntoeffe nor the courier itself will be responsible in the event of theft or loss of the package containing the Items. Furthermore, in the event of failure to sign upon receipt of the package containing the Items, Effepuntoeffe will not be able to initiate the necessary investigations with the courier and the logistics department.
    10. In case of non-delivery due to the absence of the recipient at the address specified in the order form, the courier will leave a postcard to certify the delivery attempt (so-called "notice of passage"). The postcard will indicate the telephone number that the Consumer must contact to request that the courier make a second delivery attempt or the procedure to be carried out via the internet. After the second unsuccessful delivery attempt, the package will be put into storage. At this point, Effepuntoeffe will contact the Consumer in order to release the stock and ensure that the package containing the Items is delivered to him. If necessary, Effepuntoeffe may agree with the Consumer to change the delivery address. In the event that the delivery attempt following the contact by Effepuntoeffe is also unsuccessful or in the event that the Consumer does not respond to the contact attempt, the package will be sent back to Effepuntoeffe and the Consumer will be notified of this circumstance by e-mail.
    11. The User acknowledges that, after 30 (thirty) days from when the package containing the Items is sent back to the Company, the Sales Contract will be considered terminated due to the impossibility of delivery due to the User's fault and the purchase order terminated pursuant to art. 1456 of the Italian Civil Code.
    12. Within 30 (thirty) days from the Termination Date, Effepuntoeffe will refund the total amount paid by the Consumer, minus the costs of unsuccessful delivery, storage and return of the product. The termination of the Contract of Sale and the amount of the refund will be communicated to the Consumer by e-mail. The amount of the refund will be credited using the payment solution made by the Consumer for the purchase.
    13. In the event that, before the Termination Date, the Consumer requests to receive the purchased Item again, Effepuntoeffe will proceed with the new delivery, subject to charge, in addition to the costs of the same, the costs of returning the product to Effepuntoeffe.


10. Limitations of Liability

    1. Effepuntoeffe constantly updates the information on the Website, which, however, may contain typographical errors, inaccuracies or omissions both with reference to the price, availability and technical-information sheet of the Item. Effepuntoeffe reserves the right to change or update the information at any time without prior notice to Consumers.
    2. Effepuntoeffe assumes no responsibility for inefficiencies attributable to force majeure, such as accidents, thefts, explosions, fires, strikes and/or lockouts, earthquakes, floods and other similar events that prevent, in whole and/or in part, the execution of the contract within the time limits set out in the Sales Contract.
    3. Effepuntoeffe shall not be liable to the Consumer, except in the case of wilful misconduct or gross negligence, for inefficiencies or malfunctions related to the use of the internet network  outside its control or that of its subcontractors.
    4. Furthermore, Effepuntoeffe shall not be liable for damages, losses and costs suffered by the Consumer as a result of the non-execution of the Sales Contract for reasons not attributable to the Consumer, the Consumer being only entitled to a full refund of the price paid and any ancillary charges incurred.
    5. The Consumer cannot be held responsible for delays or misunderstandings in the payment if he proves that he has made the payment within the time and in the manner indicated by Effepuntoeffe. However, Effepuntoeffe will not be responsible for delays in the receipt of payments attributed to payment systems managed by third parties and consequently will have the right to delay the order confirmation until the actual confirmation of receipt of payment
    6. Effepuntoeffe declines all responsibility for direct or indirect damages of any nature or in any form whatsoever, resulting from the use of this Website and/or the news, photos and information contained therein. Effepuntoeffe shall not be liable to any party for damages, losses and costs incurred as a result of the non-performance of the contract for the reasons mentioned above.


11. Obligations of the User

    1. The Consumer undertakes to pay the price of the purchased Item within the time and manner indicated in the Contract of Sale.
    2. Once the online purchase procedure has been completed, the Consumer undertakes to print and store these T&Cs – Consumer, as well as the specifications of the product being purchased.
    3. It is forbidden for the Consumer to enter false and/or third-party data in the registration procedure necessary to activate the process for the execution of the contract and further communications. Effepuntoeffe will prosecute any violation and abuse, in the interest and for the protection of consumers
    4. The Consumer undertakes to promptly notify Effepuntoeffe of any change of address. Failure by the Consumer to notify such change of address and/or change of location shall remain entirely at the expense and risk of the User. As long as no change of residence and/or transfer notices are communicated, the Consumer will be considered domiciled at the address indicated by the Consumer at the time of the order and the Consumer will remain responsible for the Item ordered.


12. Right of withdrawal

    1. The Consumer may returns products purchased from the Website within 14 days in the same condition in which he/she received them, i.e. with bubble wrap, spectacle case, any labels still affixed to the products, and in compliance with the provisions of Art. 57(II) of the Consumer Code. Therefore, the goods must be returned in their original, optimal condition, which only exists if the consumer has handled the product solely for the purpose of establishing its nature, characteristics, and functioning.
    2. It should be noted that all products are subject to return, with the exception of customised glasses pursuant to Art. 59, para. 1 lett. c), Consumer Code.
    3. To proceed with the return, the Consumer must access the dedicated section, then click on "return" (or similar wording). The special portal will then open, directly linked to the "info@effepuntoeffe.com" address, with instructions on how to complete the procedure. It should be noted that it is necessary to indicate the same e-mail address with which the order was placed, all or part of which is to be returned. Once the form has been completed, the consumer must click on "Continue".
    4. Following receipt of the completed format referred to in art. 12.3., the Consumer shall receive by e-mail from Effepuntoeffe the authorisation to proceed with the return, the possible return code to be quoted in all communications and to be indicated on the return package and the procedure to be followed to book the courier collection.
    5. Received the communication via e-mail from Effepuntoeffe confirming the return, within 72 (seventy-two) working hours the Consumer must independently identify a courier and directly bear the shipping costs;
    6. The Consumer must re-package the Item in its original case, suitably protected and possibly packaged in its original packaging, accompanied by the original tag and any accessories of the product (protective envelopes, spare parts, warranty, etc.) and affix the shipping address to the following address: "Effepuntoeffe S.r.l., Via Daniele Piccinini n. 2 – 24122 Bergamo (BG)".
    7. If the withdrawal has been exercised in accordance with the procedures described, Effepuntoeffe will refund the amount paid for the purchase as soon as possible and in any case within 14 (fourteen) days from the date on which Effepuntoeffe became aware of the exercise of the right of withdrawal by the Customer, but in any case not before the actual receipt of the purchased Items and not before the verification of the integrity of the same Items, which will take place within the terms of the law.
    8. The amount of the refund will be communicated by e-mail and credited with the same payment methods used by the Consumer for the purchase. The amounts credited back will correspond to the price paid by the Consumer (list prices net of any discounts if the order was placed with the use of promotions, discount codes or in sale periods).


13. Guarantees

    1. Effepuntoeffe guarantees the authenticity of all products purchased on the Website. Each item is accompanied by a warranty valid for 24 (twenty-four) months from the date of purchase according to the conditions specified therein. The warranty is personal and will therefore apply only to the original Consumer.


14. Contract Termination and Express Termination Clause

    1. Effepuntoeffe reserves the right to terminate the Contract of Sales by simply notifying the Consumer with adequate and justified reasons; in this case, the Consumer will only be entitled to a refund of any amount already paid.
    2. Effepuntoeffe and the Consumer agree that the obligations assumed by the Consumer pursuant to art. 11 are essential pursuant to Art. 1457 of the Italian Civil Code.
    3. Upon the occurrence of one or more of the serious breaches referred to in art. 11, the interested party has the right to terminate the Contract of Sale former Article 1456 of the Italian Civil Code. The effects of the termination will automatically occur after 15 (fifteen) days from the receipt of the registered letter with acknowledgement of receipt or the e-mail message in which the non-performance is detailed and in the absence of fulfillment of the obligation of the defaulting party within the same term.


15. Intellectual Property Rights

    1. The Consumer acknowledges the validity of the Intellectual Property and undertakes not to contest it and acknowledges that he/she has no right to all or part of the Intellectual Property.
    2. The Consumer is prohibited from using the Intellectual Property under the company name, company name or trademark of the user or of a third party, even in combination with other names, terms and/or words. The Consumer is also prohibited from registering or attempting to register all or any part of the Intellectual Property.
    3. For more information about the Company's intellectual property, please refer to the T&Cs – Use of the Site.


16. Privacy

    1. In order to proceed with the registration, some information about the Consumer is requested by the Website in order to proceed with the order and, therefore, the conclusion of the Sales Contract. The Consumer acknowledges that the personal data provided will be processed by Effepuntoeffe, in its capacity as data processor, pursuant to and in compliance with the GDPR, in order to make any purchase made through the Website and, subject to its consent, any further activity as indicated in the Privacy Policy provided to the Consumer through the Website at the time of registration and at the conclusion of the order.
    2. The Consumer declares and guarantees that the data provided to Effepuntoeffe during the registration and purchase procedure are correct and truthful.
    3. For more information on your personal data, please refer to the Privacy Policy.


17. Storage the Contract of Sale

    1. Pursuant to Article 12 of Legislative Decree 70/2003, Effepuntoeffe informs the Consumer that every order and order confirmation sent is stored in digital and/or paper form on the server and/or at the headquarters of Effepuntoeffe and the hosting service according to confidentiality and security criteria.


18. Contacts

    1. It is specified and reiterated that the e-mail address info@effepuntoeffe.com is the address made available to customers to request the modification or cancellation of the order, a request that will be submitted to the unquestionable assessment of Effepuntoeffe as specified in point 5.3. of these T&Cs - Consumer, as well as to send the form referred to in point 12.1.3. and to exercise the right of withdrawal.
    2. There is also the e-mail address info@zerotwentyfour.com intended solely for receiving requests regarding product specifications, collaborations, photo shoots and other job offers.
    3. Any requests for changes or cancellation of the order or withdrawal from the Sales Agreement received at info@zerotwentyfour.com will not be taken into account by Effepuntoeffe. Therefore, the term of 14 (fourteen) days within which to exercise the right of withdrawal shall not be deemed to have been respected in the event that it expires without the customer having forwarded the appropriate form referred to in point 12.1.3. to the correct e-mail address info@effepuntoeffe.com.

 

19. Jurisdiction and place of jurisdiction

    1. The contracts concluded between Consumers and Effepuntoeffe on the Website are governed by Italian law. In particular, the provisions of art. 49 et seq. of the Consumer Code.
    2. Any dispute relating to the application, execution or interpretation of the T&C – Consumer shall be subject to the jurisdiction of the court of the place where the Consumer resides or has elected domicile.
    3. Without prejudice, in any case, to the Consumer's right to appeal to the ordinary courts, in the event of disputes between the Consumer and Effepuntoeffe, the Parties may, pursuant to Article 141, paragraph 1 of the Consumer Code, initiate out-of-court settlement procedures electronically for the resolution of consumer disputes. In the event of a disruption or dispute between Effepuntoeffe  and the Consumer, Effepuntoeffe  hereby guarantees its participation in an attempt at amicable conciliation that the Consumer may promote pursuant to Article 141, paragraph 3 of the Consumer Code, before the Arbitration Chamber of the Chamber of Commerce of Bergamo.


20. Final Clauses

    1. These T&Cs – Consumers repeal and replace all agreements, understandings, negotiations, written or oral, previously entered into between the Parties and concerning the subject matter of these T&Cs – Consumer.
    2. If one or more provisions of the T&C – Consumer are deemed invalid or declared invalid under the law, the other provisions will continue in full force and effect.
    3. Effepuntoeffe reserves the right to modify, suspend or terminate the sale on the Website. Effepuntoeffe shall in no way be held liable to Users or third parties for such modification, suspension or termination.
    4. These T&Cs – Consumer may be subject to updates. Please review the published version and the update date. In any case, the T&Cs – Consumer published and in force at the time of the conclusion of the Sales Contract remain valid.